frequently asked questions

Click on a subject below for more information about that topic:

+ CONTACT

You can use our contact form here or email us at hello@richardclarkson.com
We can also be reached at +1 646 703 1121 - please be considerate of any timezone differences when calling.

+ PRICING

Prices are located in our shop and are listed in USD. We have free shipping to the continental USA, prices for international shipping calculated at checkout. Custom peice pricing is available upon request.

+ STUDIO

Our New York City studio is located in Brooklyn at 300 Morgan Ave and is open by appointment. Please email the studio at the above email address to schedule a visit.

+ CUSTOM

Custom designs are taken upon request - please use the contact form here.

+ CONSULTING

We offer consulting services in many different areas of design and at many different scales from local businesses to multinational enterprises. For more information on this email us at: hello@richardclarkson.com

+ TRADE

Our standard trade discount is 15% for a minimum order of over $5k (use the coupon code at checkout: Trade+5k). This increases to 20% for orders over $10k (coupon code: Trade+10k) and 25% for orders over $40k (coupon code: Trade+40k). Please note, due to limited units the Cradle Chair is not viable for Trade Discounts.

+ HIRE

We have units of certain products available for hire, on a daily or weekly basis. Please enquire at hello@richardclarkson.com and we'll help find the best fit for your needs.

+ SHIPPING

We ship worldwide, international shipping rates are calculated at checkout - prices are in listed in USD. Any local taxes, VAT or duties are billed by customs to the consignee upon delivery.

+ INSTALLATION

We have designed each piece to be able to be easily installed by yourself (or in the case of some lighting products by an electrician). We are happy to recommend a local electrician, if you like. For more information see our installation guide.

+ INTERNATIONAL

Unless otherwise stated all products are wired for 110-240v at 50-60Hz. Where possible we will ship an adapter to fit the electrical socket of your country. Any local taxes, VAT or duties are billed by customs to the consignee upon delivery.

+ PRESS

You are welcome to use images, videos and text from our website but please link back and credit Richard Clarkson Studio unless otherwise stated. You may also use our press packs available here. We love hearing about and sharing articles and publications about us or our products so let us know about them!

+ WARRANTY

Please see our warranty policy at checkout in the shop.